Conceptual Model of Language Ecosystem in the Electronic Government: the case of Azerbaijan
Table of contents
Share
QR
Metrics
Conceptual Model of Language Ecosystem in the Electronic Government: the case of Azerbaijan
Annotation
PII
S207751800032821-2-1
Publication type
Article
Статус публикации
Published
Authors
Rasim Alguliyev 
Occupation: General Director
Affiliation: Institute of Information Technology
Address: Azerbaijan, Baku
Ramiz Aliguliyev
Occupation: Head of Department
Affiliation: Institute of Information Technology
Address: Azerbaijan, Baku
Farhad Yusifov
Occupation: Head of Department
Affiliation: Institute of Information Technology
Address: Azerbaijan, Baku
Abstract

This article studies conceptual bases of Azerbaijani language ecosystem formation in the e-government.

 

The digital age, characterized by the development of technology and benefits of the Internet, threatens the preservation of linguistic diversity. Technological revolutions, disasters, pandemics, wars and rapid changes in the demographic situation in the world lead to the destruction of language ecosystems and the disappearance of language diversity. In this regard, protection of language diversity has become one of the urgent issues in the rapidly globalizing world under the influence of information technologies. Therefore, protection of the Azerbaijani language and development of various language services on the e-government platform is one of the relevant issues. Intellectual methods, algorithms and applications must be developed in order to make national languages an integral part of e-government and to ensure the natural development of this platform on all segments. The article examines approaches, views and initiatives related to the impact of globalization on the linguistic-cultural space and language processes. Effects on languages of peoples of the world in the digital age and innovations caused by digitization were analyzed, an overview of related works was conducted, and problems of the Azerbaijani language in online environment were indicated. Issues of the preservation of language diversity and application of linguistic technologies in e-government have been studied. The study shows the necessity of creating different language services for the formation of the Azerbaijani language ecosystem. The article proposes approaches regarding the formation of Azerbaijani language ecosystem on e-government platform and indicates complex issues to be solved by application of linguistic technologies.

Keywords
e-government, language diversity, linguistic technologies, language preservation
Received
30.09.2024
Date of publication
12.11.2024
Number of purchasers
0
Views
66
Readers community rating
5.0 (1 votes)
Cite Download pdf
1

Introduction

Background. In the era of digital technologies, characterized by the ubiquity of information technologies and the advantages of the Internet, a threat to linguistic diversity may arise. Currently, there are more than 6,900 languages, each characterized by unique characteristics influenced by factors such as lifestyle, age, social status of speakers and geographical region of speakers. In recent decades, rapid development, innovations brought by technology, and the increasing number of endangered languages have caused concern among international institutions, governments and researchers. The current trend shows that the basis of globalization is the Anglo-American model of society, and English language resources are more abundant on the Internet, comprising around 60% of online written content – followed by Russian and Spanish, with 5.9% and 3% respectively.
2

Significance of language preservation. The process of globalization, including changes in the field of language protection, make it necessary to take serious measures in the direction of protection and development of the Azerbaijani language on the digital platform [3, 19, 25]. The studies provided in 2021 indicated that 76.9% of online languages relate to the world's top ten most spoken languages. Studies show that by 2100, half of the world's languages are predicted to be either extinct or on the verge of extinction [21]. Recognizing this threat, UNESCO is leading efforts to preserve local languages and integrate them into the digital world. The aim of this global initiative is to conduct research to examine the barriers that prevent indigenous communities from accessing digital resources and to identify the necessary steps to integrate indigenous languages into digital platforms [21].

3

Amid increasing efforts towards the formation of the Information Society, most countries are trying to develop digital government solutions with the application of information technologies. Realization of the e-government initiative, besides achieving efficiency in public administration, serves as a platform for preservation of multicultural, religious and linguistic diversity, and requires serious steps to be taken on government level. E-government is a platform to provide government services to citizens as well as other residents of a country, through an internet enabled platform [8].

4

Objectives of the study. E-government was established as a tool of increasing the efficiency of provided services by strengthening the public sector activity via forming a new information environment [4, 6, 22, 32, 41]. At the same time, capabilities of developing countries to fully use the advantages of e-government are still very low and they face various challenges during realization of e-government projects [42, 43]. These problems include political-administrative, infrastructure, demographic, language and other social factors that play a key role in the efficient management of e-government and development of citizen-centric solutions [2, 42]. Demographic characteristics of citizens such as gender, age, education, social status, language, etc., are the factors that significantly affect users’ behavior and their acceptance and use of e-services. In this regard, multilingualism is one of the most important issues in the development of effective e-government solutions. The development of information technologies and the transformation of the English language into the dominant language on digital platforms limit the possibilities of using e-services for the population, minority peoples and ethnic groups living in the country [32, 40]. In countries with multiple spoken languages along with official state language, such as countries of Indonesia, Nigeria, Cameroon, India, Mexico, Brazil, China etc., operation of e-government sites in dominant language results in inability of most of the population to use said services [35, 37]. Most English-language content on the digital platforms, especially for e-government, makes the problems of protecting language diversity and ensuring multilingualism more urgent.

5 In the article, we focused on: first, how globalization and the digitalization process impact languages; second, why is it necessary to create an ecosystem of the Azerbaijani language in e-government for various purposes and how to create it?
6

Globalization and impact on languages

All information is transmitted via signs pertaining to certain languages and cultures. From this point of view, concept of a single information space is of key importance for understanding the dynamics of language changes and has a significant impact on the course of linguistic and cultural processes. Thus, the real areal of the Anglo-American linguistic and cultural space goes far beyond the territories of the respective states due to the enormous coverage of English-language contents and spread of the Internet [10, 12, 23]. The result of the collapse of the USSR was not only changes of a state and socio-political nature, but also noticeable changes in the existing cultural and information space [12]. In this regard, in terms of the impact of globalization on the cultural sphere, it may be noted that linguistic and cultural processes are undergoing more qualitative changes through application of information technologies.

7

In globalization process, some dominant languages, which is doubtlessly the dominant or in other words - claimant global language, is a real threat to any language [1, 10, 12] . In the information space, due to economic, political and socio-cultural reasons, rapid dissemination of English-language resources far exceeds resources in all other languages. Of course, one of the main features of the modern geo-linguistic map of the world is the undeniable dominance of the English language, which is manifested, among other things, in the sphere of media. Note that, the total volume of English-language media, due to several political, social or cultural reasons, significantly exceeds the volume of media resources in other languages of the world.

8

English has become the main language of communication in Europe, including Western and Eastern countries. According to the Dutch linguist Fischer [16], role of language as an international communication tool has its negative sides, such as not very high level of proficiency (knowledge), cultural diversity, differences in structure and meaning in different languages; there’s also a fear that other languages will lose their national authenticity and will be dominated by a foreign culture, represented in English.

9

Starting from 1990s, the dominance of the English language led to the emergence of concepts called "linguistic imperialism", "media imperialism", "cultural imperialism", "information imperialism" or “linguo-cultural” by various researchers and caused discussions in wide audiences [12]. Considering that in the conditions of the information society, linguistic and cultural influences are carried out mostly through media channels, influence of the dominant language on the unified information space, including its impacts on the Azerbaijani segment is also evident. In that connection, the preservation of the Azerbaijani language in integrated information space is a particular issue, and it is imperative to carry out assessments at mentioned geo-linguistic, interlinguistic and intra-linguistic levels and to develop effective mechanisms.

10

Related works

In the Information Society, advantages of the Internet and rapid development of social media pose a great threat to the preservation of linguistic diversity. In the digital age, the English language, which relies on the strong economy of leading countries such as Great Britain and the United States, global media resources, and a large-scale database, is rapidly penetrating the linguistic space of national languages. Currently, about 60.7% of available Internet resources are in English, 31.5% are mainly in Russian, Spanish, Turkish, Persian, French, German, Japanese, Vietnamese, Chinese, Arabic and Portuguese, and the remaining 7.8 % are in other languages [3]. The main reason for the dominance of the English language in the world is the rapid development of science, education and technologies in this language, the fact that this language acts as a locomotive of Research and development (R&D) (digital platforms, large-scale contents etc.). According to UNESCO experts trying to objectively assess the linguistic landscape of the planet, 50% to 90% of the world languages can be destroyed or disappear by the end of the XXI century [3, 24]. The study [36] discussed the formation of linguistic demography on the national e-government platform, its problems and solutions. The article shows the complications of establishing linguistic demography, raises different problems and presents certain proposals for their solution. The study reviewed [7] natural language processing problems in Azerbaijani language. The article proposed developing new resources such as annotated corpora, improving machine learning models, and exploring deep learning techniques.

11

Universal Declaration on Cultural Diversity adopted by UNESCO in 2001, reviews a link between biological, cultural and linguistic diversity. Declaration recommends cooperation areas to the Participant States in the following [3]: supporting linguistic diversity and expanding the opportunities for using multiple languages; expanding linguistic diversity on all levels of education, promotion of learning several languages from an early age; incorporating data exchange methods and tools that create full cultural communication opportunities into the traditional education system; promoting public entry to global data network including diversity in cyberspace etc.

12

In the "Europe-2020" strategy, which defines the directions for sustainable and inclusive development of the EU countries, the effort to consider and protect the socio-cultural and linguistic diversity of the society during e-government building in these countries is reflected as one of the main basic principles [14]. E-government environment allows for a solution that warrants the constitutional status and natural development of the state language, the rights of national minorities residing in the country to use their own languages, and unhindered use of e-services by foreigners temporarily living in the country.

13 There are several related works that can be associated with this research. Some of these related works tend to focus more on linguistic diversity and accessibility on websites, in information search, standardization, automated readability assessment, language policy, language technologies, and realization of different applications on e-government platforms.
14

The article [9] provides an analytical and structured overview of the different approaches discussed in literature related to the study of linguistic diversity and equality in public administration. The study reviewed public policies implemented in different countries to address such inequalities. The article examines linguistic diversity between members of staff working for government agencies, and how governance models, public policies and public management practices are related to their minimization.

15

The study [37] is devoted to linguistic diversity issues and the accessibility of marginal groups to Mexican government websites at different levels. This study provides an assessment of the indigenous language provision on Mexican government websites at a government and local level. The study results show that no local indigenous-language content is available from e-government websites, and there are accessibility issues in some regions. Thus, the local population faces digital inequality as well as very difficult living conditions. In the study [27]  researchers have addressed the major challenges and issues involved in the multilingualism aspects while working towards standardization of e-governance solutions in India. The study examines the benefits of adopting open standards and open-source software in implementing multilingual e-governance solutions. Study [20] examined the search behaviours and performance of native and English as a second language speakers while using e-government tasks. The research defined differences between native and English as a second language speakers. The study results shows that significant differences between groups of varying language proficiency in terms of search performance, used time, identification of relevant docs and self-perceived performance and confidence. Table 1 summarises the details of the related work by providing a comparative survey that defines key contributions and outlines some of the features or issues.

16 Table 1. A comparative survey of related works
References Key contribution Features or issues
Conceptual approach E-service Functionality Platform Multi-lingual Analytical metrics
Mamedova & Mammadzada (2023) Automatic transliteration systems, Expert systems, Multilingual solution + + +
Harvey & Brazier (2022) E-government solution, Information search, Second language Speakers + + +
Mammadzada (2021) Multilingual solution, Transliteration techniques + + +
Alguliyev et al. (2021a) E-government solution, Cloud-based Linguistic technologies + + + +
Morato et al. (2021) E-government solution, Government websites, Prediction tools + + + +
Yadav et al. (2021) Sustainable e-government projects, Case study, Demographic indices + + + +
Burckhardt (2021) Linguistic diversity, public administration, language management + + +
Gomaa (2020) E-government portal, Language policy + + + +
Mensah et al. (2020) Unified model of electronic government adoption + + + + +
Pérez-Salazar et al. (2016) Linguistic diversity, government websites + + + +
Monaka & Mutula (2010) Linguistic framework, Methodological tool + + + +
Rodrigues et al. (2010) E-government solution, Human language technologies, natural language interface + + + +
Lata & Chandra (2007) Multilingual e-governance solutions + + + +
17 As indicated in Table 1, most of the related work provides various aspects of the use of linguistic technologies and applications on e-government platforms. Summary of the results of related works shows that although language problems are examined from various aspects on the e-government platform, there is no comprehensive approach to solving the issues. From this point of view, the complex approach is very important in the case of the formation of the language ecosystem in the e-government platform.
18 We propose that to protect the Azerbaijani language in the integrated information space, it is necessary to develop national, corporate and individual language corpus. In addition, there is a need to digitize many resources (dictionaries, atlases, etc.) and create websites in Azerbaijani language. Nowadays, it is particularly important to develop new mechanisms for teaching and evaluating the Azerbaijani language using ICT. Despite the widespread use of information technologies, artificial intelligence and natural language processing methods in other languages, there are problems with their application to the Azerbaijani language, which is another critical issue. The reason for this is the lack of ontology, thesaurus, frequency dictionaries of various purposes, a database consisting of sentimental and vulgar words, national language corpus of the Azerbaijani language and other necessary resources (stemming, lemmatization, tokenization, etc.).
19 Elimination of listed problems will allow to solve below mentioned issues in integrated information space:
  • Summarization and classification of texts and speeches in Azerbaijani language (text mining, audio mining etc.).
  • Computer-based recognition and analysis of speeches in Azerbaijani language.
  • Synthesis of artificial speech from Azerbaijani texts on the computer, developing human-computer (robot, drone etc.) dialog systems (chatbot etc.).
  • Determination of emotional tonality of texts and speeches (opinion mining, sentiment analysis etc.).
  • Development of good-quality computer translation software between Azerbaijani language and other world languages.
  • Development of technologies that allow automatic detection of foreign terminology entering Azerbaijani language through online channels.
  • Continuous monitoring and evaluation of ecological condition of Azerbaijani language on digital platforms, developing solutions related to the development of the language.
  • Development of national search engine.
  • Ensuring the information security of the Azerbaijani language on digital platforms and effective solutions against cybercrime.
  • Development different language services on e-government platform.
  • Creation national anti-plagiarism applications.
20 Creation of the mentioned tools will allow to ensure the preservation, development and wide application of the Azerbaijani language for various purposes by solving many problems related to the Azerbaijani language on digital platforms. One of the important issues to be solved in this field is development of an Azerbaijani language ecosystem in e-government environment. Thanks to such socio-technological architecture, transformation of national languages into an integral part of e-government platform, their positioning in this technical platform will greatly contribute to preservation and development of languages in the era of globalization.
21

Architectural-technological bases of the language in e-government

New methods, algorithms, approaches must be developed, and a few applications must be developed in order to make national languages a part of the e-government and to ensure the natural development of this platform on all segments. To achieve this goal, it is important to solve the following issues [3]: solving localization (using the national language) and globalization (using the main foreign languages) problems in order to ensure the accessibility of e-government to all citizens and foreigners temporarily living in the country; using the capabilities of e-government platform for language documentation of national minorities residing on the country’s territory; regular evaluation of the existing language situation in the country by analyzing large volume data collected from e-government system; processing intellectual analysis methods of language use, and application of feedback mechanisms in e-government environment, mass media, social media etc.; ensuring the purity of language in the e-government system, spelling, orthography, transliteration, terminology, dialectology issues, names and surnames, vulgarisms, formation of services language industry services (machine translation, speech recognition, language learning and language proficiency level assessment, etc.), such as language national corpus, etc.; solution of technical issues in order to support application of national domain names and multilingual internet; application of proposed models for preservation and development of national languages in a globalization environment.

22 Application of such model will enable collection, analysis, evaluation and purposeful use of the data on different functional language modules on the national e-government database.
23

Formation of an ecosystem for Azerbaijani language in e-government

Being considered the main value of the countries, as well as of the EU, language diversity and freedom of expression in a society are the basic principles of the formation of e-democracy. Note that, although the multilingualism of Europe has a fundamental socio-cultural value, linguistic diversity can be considered a barrier that can significantly affect communication between people [2, 15, 39]. In this regard, maintaining "unity and diversity" is an overlycomplicated issue.

24

There is several technological solutions to prevent linguistic division or language preservation in online environment. The rapid development of language technologies, such as machine translation, text mining, semantic analysis and speech recognition technologies, enable the elimination of language barriers between people, as well as the preservation of language diversity and the development of multilingualism on digital platforms [5, 13, 19, 39, 44].

25 Implementation of language technologies means people can write, read and communicate in their native language online, and for others, they have access to information in their native language with which they can communicate. Application of language technologies in digital platforms will enable the formation of a single information space between countries by eliminating the language barrier, protecting the language and developing multilingualism in e-government environment.
26

The realization of state programs and projects for language protection initiatives on the e-government platform must be carried out on a stage-by-stage basis. Currently, trends in Azerbaijan demonstrate that different organizations and individuals prepare separate language-related application products, for example, national transliteration system [7, 28, 29, 30]. However, these products cannot be widely utilized due to different reasons (commercial etc.). These systems need to be integrated into e-government systems and overall, an ecosystem of Azerbaijani language needs to be established. The integration of language services and systems into the e-government system allows providing various services to citizens with the provision of language diversity, as well as the principle of a single window. The main goal of the e-government concept is to determine the service needs of citizens using modern technologies, create new services, improve existing services and implement a targeted information strategy. Most projects created with the concept of e-government work on the principle of saving resources for both institutions (public and private) and citizens. This has positive results in terms of increasing service speed and quality, as well as providing uninterrupted service. As a result, it will become possible to render complimentary and unlimited Azerbaijani language services (orthography, terminology, dialectology, translation) to society, citizens and everyone on virtual space. These technological innovations must ensure the language policy of the state, i.e. utilization, protection and development of the official state language, including establishment of translation and transliteration relations into other languages. For this reason, it is necessary to provide financial support to state-implemented projects in this field. A conceptual model of the ecosystem of the Azerbaijani language is proposed in Figure 1. As it can be seen, e-government and its functional components must be built according to the requirements of the Azerbaijani language to establish the ecosystem of Azerbaijani language in electronic environment.

27 For this purpose, functional components of Azerbaijani language must be created on a digital platform in such a way that they can interact with each other in e-government environment and provide uninterrupted online language services (terminological, orthographic, vulgar, translation, etc.) to citizens. In this regard, it is necessary to use international standards for teaching and evaluating the Azerbaijani language. Citizens' linguistic skills must be assessed based on national standards in writing, reading, listening and speaking. To support the language policy of the state, a linguistic demography system must be established as a part of the e-government environment and sociolinguistic analyses must be conducted on various aspects, and necessary proposals must be developed.
28

29 Fig. 1. Conceptual model of the ecosystem of Azerbaijani language on online platforms
30 Figure 2 shows the conceptual model of the ecosystem of Azerbaijani language for e-government platform. Evidently, establishment of the ecosystem of Azerbaijani language in online environment is essential for formation of e-government concept.
31 Considering international experience, language ecosystems must have an open architecture and must be constantly improved and developed in accordance with technological challenges. Also, while carrying out these works, along with the Azerbaijani language, requirements of the languages of other ethnic minorities must be considered, and appropriate online language ecosystems must be created for them within the framework of the state's multicultural policy.
32 Considering above mentioned, we propose to solve the following issues for the formation of Azerbaijani language ecosystem in e-government environment: Integrating e-services into a single space and formation of e-Azerbaijan environment. Standardization of e-services and support of multilingualism, ensuring that the services provided are available to all citizens regardless of their nationality, language of communication, place of residence, etc. Development of mechanisms for availability of e-services for all categories of population considering language diversity. Creation of a virtual language education platform. Creation of a national search system. Development of linguistic technologies and apps (speech recognition, machine translation and localization, context mining, language sanitization). Development of national transliteration systems. Taking actions for development of language industry. Development of national antiplagiarism system. Development of national antivirus service. Mobile applications for language preservation. Creating digital archives. Development of a dialectological base and formation of language culture in the online environment etc.
33

34 Fig. 2. Conceptual model of the ecosystem of Azerbaijani language in e-government
35 A step-by-step approach is very important to ensure the integration of various systems and services into a single platform. We propose realization stages of integration of various systems and services to e-government as shown in Table 2.
36 Table 2. Realization stages of integration of various systems to e-government
Stages Tasks / Actions
Development of e-infrastructures, such as different modules and linguistics services
Development of linguistics processes and service control system
Standardization of data collecting and transfer
Enhance networking and connectivity
Establish an interoperability framework
Identify integration platforms
Government legislation for electronic data processing
Establish a verification mechanism and synchronization
Online Services and high-level integration
Delivery of e-government services
37 To create various systems and modules, it is first necessary to develop the electronic infrastructure. This may vary depending on the e-government strategy implemented in the country. Currently, the development of e-government in case of Azerbaijan is realized based on the integration of the solutions offered by the government institutions and the integration of various services into a single platform. In this stage, the main difficulties are the use of different software and platforms when developing various systems. These shortcomings are more clearly visible in the services provided to citizens. Various tools, such as personal identification numbers (PIN), can be used to implement systems integration. Currently, the services provided by individual government agencies are integrated into the e-government platform using PIN. A control system must be created to implement the development and integration of linguistic services. This system controls the processes of creating infrastructure, services, and development of various tools and mechanisms. In the process of creating various databases and systems, standards for data collection, processing and transmission must be defined. Network infrastructure must be expanded and mutual exchange channels developed to ensure integration into a single platform. An interface must be created to integrate the defined systems into a single platform. One of the most important issues at this stage is the formation of a certain legal framework for the processing of electronic resources and the determination of authority. For this stage, the issues of information security, cyber security, personal data protection, and data confidentiality must be considered. Synchronization, constant updating and validation mechanisms must be developed for data transfer and integration. After defining the synchronization mechanisms, services can be integrated.
38 The proposed methodology emphasized streamlining e-government services for their sustainability. Optimized services were defined as complete and integrated services, where users could acquire specific government services. This would require the integration of various e-infrastructures into the e-government system. Integration is to be done along with the establishment of e-infrastructure to save government resources, and to avoid other risks. Without integration, governments could end up with several individual fragmented applications and databases. Integration would interconnect systems and modules that shared similar interests to enhance service delivery. Therefore, we emphasized the integration of various modules, systems, and applications in the stage of establishing the ecosystem of the Azerbaijani language in e-government.
39 Creation of Azerbaijani language ecosystem in e-government environment offers new tools and opportunities for language protection. The application of linguistic technologies for the protection of the Azerbaijani language on digital platforms will enable the development of effective solution for conducting assessments at geo-linguistic, interlinguistic and intra-linguistic levels. The technology created through various digital tools, platforms and collaborative efforts will enable the formation of a language ecosystem for the preservation of endangered languages, linguistic diversity, and passage to new generations.
40

Conclusion and future work

The emergence of dominant global languages, urbanization problems, and changes in the demographic situation against the background of crises, pandemics, and wars create a danger of losing knowledge based on age-old traditions within very sensitive linguistic ecosystems. However, despite these difficulties, the possibilities of modern technology and linguistic tools promise hope for the preservation of linguistic diversity and local languages. In this research paper we explore the role of technology in preserving endangered languages and highlight the importance of creating a language ecosystem to preserve linguistic diversity. Preservation of endangered languages in the digital age requires innovative solutions.
41 The article examines the conceptual basis of Azerbaijani language ecosystem formation on online platform. Conceptual bases for forming a single ecosystem are studied in order to integrate national languages into e-government and to ensure the natural development of this platform on all segments. Formation of such ecosystem will create conditions for collection, analysis, evaluation and purposeful use of information on various functional modules of the language on e-government platform.
42 Currently, the biggest obstacle to the creation of the Azerbaijani language ecosystem is the lack of a national language corpus. National language corpora are created by linguists and other field experts for the purpose of scientific research and optimization of the language teaching process. Many systems (as shown in Table 1) cannot be created without a national language corpus. National language corpus is an information search system aimed at collecting texts in digital form in any specific language. The corpus contains all styles, genres, stages of development, features, phonetics, grammar, phraseology, dictionaries and other elements of the language. Texts intended for the national corpus cannot be entered into the system directly, but after a certain processing process (linguistic processing, marking, etc.). The national corpus of the language consists of a number of sub-corpora - the main corpus (written texts), dialect texts, poetic texts, language teaching, lexicography, oral speech, multimedia, etc. can be arranged. The national corpus is an open system, and its structure and functions can be changed at any time if necessary. Considering the current experience, it is necessary to create a national language corpus and make it an integral part of the e-government. The technical integration of the language at various levels in the e-government will create ample opportunities for the formation and development of the national language corpus.
43 Protecting and developing local languages can only be achieved through the transformation of language services into a significant component of e-government. By providing various e-services with the use of linguistic technologies and continuously improving these systems, monitoring and analyzing the processes taking place in the language, determining trends, and making decisions, it is possible to prepare proposals for relevant government institutions. In the future research work, we will consider the issues of integration of the proposed conceptual model into the existing e-government system. Development of models and algorithms for the creation of all modules and integration into a single platform for the formation of the Azerbaijani language ecosystem will be considered.

References

1. Alakbarova I.E. English language in globalization conditions // Lingua mobilis. 2012, 4(37), 104-110. (in Russian)

2. Alguliyev R., Yusifov F., Gurbanova A. Protection of Azerbaijani Language in e-governmentjplatform // e-Journal of Linguistics, Udayana University, Indonesia. 2021a, 15(2). p. 155-161.

3. Aliguliyev R., Jafarov Y., Yusifov F., Gurbanova A. From a cosmopolitan e-government to a national e-government: prospects for creating Azerbaijani language services in a virtual environment // Problems of Information society. 2021b, 2, 3-25. (in Azerbaijani)

4. Aliguliyev R.M., Yusifov F.F. Some current scientific-theoretical problems of formation of electronic government and solution prospects // Problems of Information Society. 2014, 2. p. 3-13. (in Azerbaijani)

5. Aliguliyev R.M., Mahmudov R.S. Language industry: opportunities, perspectives and problems // Problems of Information society. 2018, 1. p. 3-26. (in Azerbaijani)

6. Alshehri M., Drew S. E-government principles: implementation, advantages and challenges // International Journal Electronic Business. 2011, 9(3). p. 255-270.

7. Asadova J., Mammadova A. Natural language processing problems in Azerbaijani language, In proceedings: 1st International conference on the 4th Industrial revolution and information technology, Baku. 2023. p. 260-263.

8. Basahel A., Yamin M. Measuring success of e-government of Saudi Arabia //jInternational Journal of Information Technology. 2017,j9. 287p293. https://doi.org/10.1007/s41870-017-0029-4

9. Burckhardt T. Linguistic diversity and equality within the public administration: Issues and challenges // URL: www.ulster.ac.uk/__data/assets/pdf_file/0004/994576/REAL21-5.pdf.

10. Crystal D. Language and the Internet. Cambridge. UK: Cambridge University Press, 2001. 272.

11. Crystal D. English as a Global Language. Cambridge UK: Cambridge University Press, 2003. 160.

12. Dobrosklonskaya T.G. Linguistic consequences of information globalization. Languages in the modern world: In proceedings of the X International Conference, Moscow, 2012. 59-71 (in Russian)

13. Dubey, P. The Hindi to Dogri machine translation system: grammatical perspective // International Journal of Information Technology. 2019,j11. 171-182. https://doi.org/10.1007/s41870-018-0085-4

14. Europe 2020. A European strategy for smart, sustainable and inclusive growth. Brussels, 2010. 37 p.

15. European Agenda 2020. (The European Roadmap for Linguistic Diversity, Towards a new approach on languages as part of the European Agenda 2020) // URL: www.npld.eu/uploads/publications/313.pdf

16. Fischer O. Morphosyntactic Change, Functional and Formal Perspectives. 2006. 398 p.

17. Gomaa Y. Language policy in the virtual linguistic landscape: the case of the kingdom of Bahrain e-government national portal // Cadernos de Linguagem e Sociedade. 2020, 21(2). DOI://doi.org/10.26512/les.v21i2.29354

18. Gritsenko E.S. Language and security in globalization context // Vlast scientific journal. 2011, 11. p. 9-11.

19. Gurbanova A.M. Azerbaijani language in virtual space: some problems and solutions // Journal of Problems of Information society, 1, 63-70. (in Azerbaijani)

20. HarveyjM.,jBrazier D. E-government information search by English-as-a Second Language speakers: The effects of language proficiency and document reading level // Information Processing and Management. 2022, 59(4). https://doi.org/10.1016/j.ipm.2022.102985

21. IDIL 2022-2032, International Indigenous Languages Decade (2022-2032), UNESCO // URL: https://www.unesco.org/en/decades/indigenous-languages

22. Iqbal S., Bhatti Z.A., Khan M.N. Assessing e-service quality of B2C sites: a proposed framework // International Journal of Information Technology. 2020,j12, 933p944. https://doi.org/10.1007/s41870-018-0247-4

23. Laletina A.O. Globalization as a subject of linguistic studies // Political Linguistics. 2011, 3. p. 39-45. (in Russian)

24. Language Vitality and Endangerment. UNESCO Ad Hoc Expert Group on Endangered Languages, International Expert Meeting on UNESCO Programme Safeguarding of Endangered Languages, Paris, 10p12 March 2003. 27 p.

25. Languages in a Globalising World. editors Maurais J, Morris MA, Cambridge, UK: Cambridge University Press, 2003. 345 p.

26. Lata S., Chandra S. Challenges of Multilingualism and Possible Approach for Standardization of e-Governance Solutions in India, In proceedings: International Conference on E-Governance, 2007. https://doi.org/10.13140/2.1.1327.7764

27. Lata S., Chandra S. Development of Linguistic Resources and Tools for providing multilingual Solutions in Indian Languages p A Report on National Initiative. In proceedings: International Conference on Language Resources and Evaluation, LRECu2010, Valletta, Malta, 2010. 2851-2854.

28. Mamedova M.S., Mammadzada S. Principles of formation of transliteration rules for the Azerbaijani language using expert systems, In proceedings: 5th International Conference on Problems of Cybernetics and Informatics, Baku, 2023. 1-4.

29. Mammadzada S. The challenges of Azerbaijani transliteration on the multilingual Internet // International Journal of Translation, Interpretation, and Applied Linguistics (IJTIAL). 2020, 2(1). p. 57-66.

30. Mammadzada S. A review of existing transliteration approaches and methods.jInternational // Journal of Multilingualism. 2021, 20(3). p. 1052p1066. https://doi.org/10.1080/14790718.2021.1958821

31. Mensah I.K., Zeng G., Luo Ch. E-government services adoption: an extension of the unified model of electronic government adoption, SAGE Open. 2020. https://doi.org/10.1177/2158244020933

32. Mittal P., Kaur A. E-Governance - A challenge for India // International Journal of Advanced Research in Computer Engineering & Technology (IJARCET). 2013, 2(3). 1196-1199.

33. Monaka K.C., Mutula S.M. An inclusive linguistic framework for Botswana: reconciling the state and perceived marginalized communities // Journal of Information, Information Technology, and Organizations. 2010, 5. p. 61-65. https://doi.org/10.28945/1301

34. Morato J., Iglesias A., Campillo A., Sanchez-Cuadrado S. Automated Readability Assessment for Spanish e-Government Information // Journal of Information Systems Engineering and Management. ,2021, 6(2). https://doi.org/10.29333/jisem/9620

35. Most multilingual countries. // URL: https://www.weforum.org/agenda/2023/04/worlds-most-multilingual-countries/

36. Nabibayova G.Ch. Formation of linguistic demography on the national e-government platform: problems and their solutions // Problems of Information Society. 2023, 14(2). p. 68-74.

37. Perez-Salazar G., Aguilar-Edwards A., Mata-Mart?nez C.N. Linguistic diversity and accessibility in Mexican government web sites: executive branch // Comparative Cultural Studies: European and Latin America Perspectives. 2016, 2. p.1-13.

38. Rodrigues M., Dias G.P., Teixeira A. Human Language Technologies for e-Gov // In proceedings: International Conference on Web Information Systems and Technology (WEBIST 2010). URL: www.scitepress.org/Papers/2010/28578/28578.pdf.

39. The European Language Cloud. // The European Language Cloud, or how to enable a multilingual Europe. 2015. URL: www.euractiv.com

40. Torgby W.K., Asabere N.Y. Challenges of Implementing and Developing E-Government: A Case Study of the Local Government System in Ghana // International Journal of Computer Science and Telecommunications. 2014, 5(8). p. 39-48.

41. Vasilyeva E.G., Kononenko D.V. Contemporary interpretations of the concept of electronic government // Bulletin of the Volgograd State University. 5, Jurisprudence. 2016, 1(30). p. 9-16. (in Russian)

42. Yadav J., Saini A.K., Yadav A.K. Designing conceptual model and statistical validation for Government-citizen participation model in Indian context //jInternational Journal of Information Technology.j2021, 13. p.637p645. https://doi.org/10.1007/s41870-020-00563-0

43. Yadav J., Saini A.K., Yadav A.K. Analysing and securing the sustainability of e-Government projects from technical aspect using employees perspective approach //jInternational Journal of Information Technology. 2022,j14. p.1131p1143. https://doi.org/10.1007/s41870-019-00333-7

44. Yadav V., Verma P., Katiyar V. Long short-term memory (LSTM) model for sentiment analysis in social data for e-commerce products reviews in Hindi languages //jInternational Journal of Information Technology. 2023, 15. p.759p772. https://doi.org/10.1007/s41870-022-01010-y

Comments

Write a review
Translate